Google NewsBarron Trump's Working 'Customer Service,' Millionaire Says  NewsweekUP Michigan Works! details upcoming Customer Service Boot Camps  WLUCCustomer Service Employees Share 30 Encounters With Clients That Left Them Speechless  Bored PandaMastering the Transformation of the AI Contact Center  CMSWire83% of decision-makers at service organizations are increasing their AI investments  ZDNetFawlty Towers Forever: Bad Service Is in England's Cultural DNA  BloombergHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchAmy Tan’s ‘The Backyard Bird Chronicles’, The Nightmare of Customer Service  WHYY


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